Guide · Updated June 2026
How to recover Instagram without email or phone number
You do not need the old email or phone to get back into Instagram. Use the login screen path “Forgot password? → Need more help? → I am not able to contact this email or phone → My account was hacked.” Meta then verifies you by identity instead, with a video selfie matched to your past profile photos or a government ID. Once Meta confirms you are the owner, it restores access and lets you set a new email, phone, and password.
The steps
Open the official login-help flow
On the login screen tap "Forgot password?" then "Need more help?" then "I am not able to contact this email or phone."
Choose "My account was hacked"
This routes you to Meta’s identity-verification path, which does not require the old email or phone.
Verify your identity
Record the video selfie Meta requests (matched against your past profile photos) or upload a government ID.
Wait for Meta’s review
Meta reviews and, once it confirms you are the owner, restores access and lets you set a new email, phone, and password.
Official starting point: Meta’s lost-access help. We are not affiliated with Meta.
If the identity check keeps failing
The video selfie needs clear past profile photos to match against, and accounts with no profile photo cannot use it. If you have tried and stalled, Essentras prepares the strongest possible identity case and manages the submission through Meta’s official channels. We never ask for your password, with a money-back guarantee: if we don't get it back, you get a full refund.
Get a free case assessment →