Last updated · reviewed by the Essentras editorial team

Instagram two-factor lockout

How to find your Instagram backup codes (and log in without them)

Instagram backup codes are saved codes that let you log in when a two-factor login code cannot reach you. You can see them only while logged in: open Password and security, then Two-factor authentication, choose your account, then Additional methods and Backup codes. With none saved, Meta documents no bypass, only its official recovery steps.

Checked on 18 Oct 2026 against 23 Instagram and Meta pages. Where Meta’s own pages differ by app version, this page says so. Full source list

What you will do

  • Find your backup codes, or replace them, while a device is still logged in.
  • Use a code to log in when a text or app code does not arrive.
  • Find your row in the table if you have no codes, and take Meta’s official route.
  • Fix a lost phone or a new SIM in the right order.
  • Store your codes safely and spot 2FA bypass scams.

Start here in 1 click

Not sure which case you are in? The free Instagram recovery checker asks what happened (5 situations, including lost access with two-factor on) and returns the official route with Meta’s own pages. It never asks for your password or any login or backup code.

Open the free recovery checker

Using an AI assistant? The same route is available to it as the free check_instagram_recovery_path tool. AI assistants and Essentras

Key facts, checked on 18 Oct 2026

Where codes live
Only inside your account. Meta says you must be logged in to see the list or to get a new list.Source: Instagram Help Center
How many, how long
Instagram’s backup code article gives no count, no expiry and no single-use rule. Facebook’s Help Center says 10 recovery codes, for Facebook only.Source: Instagram Help Center; Facebook Help Center
A new set
Getting new codes cancels your current ones.Source: Instagram Help Center
Authentication app
Up to 5 connected devices can each show login codes for the same account.Source: Instagram Help Center
No dedicated page
Meta’s I Can’t Log In page covers forgotten passwords, reset problems, lost email or phone, hacks, identity checks and disabled accounts. It has no section on lost two-factor codes.Source: Instagram Help Center
Review time
No Meta page we read states how long a login-help request or an identity review takes.Source: Instagram Help Center[1][2][3]
Phone support
Meta says it has no general public phone number for customer service, and that numbers claiming to be Meta support are potentially scams.Source: Instagram Help Center

Find or replace your backup codes under Two-factor authentication, while logged in

Meta says you must be logged in to see the list or to get a new list, so start on any device that is still signed in: a phone, a tablet or a computer.

Source: Instagram Help Center, read 18 Oct 2026

On a phone: the Instagram app or a mobile browser

  1. Open a device that is still logged in

    Use the Instagram app on a phone or tablet, or instagram.com on a computer. If no device is logged in, use the situation table below.

  2. Open your profile, then Menu

    Tap your profile picture (bottom right), then Menu (top right).

  3. Open Two-factor authentication

    Tap Password and security, then Two-factor authentication, then the account you want codes for.

  4. Open Backup codes

    Tap Additional methods, then Backup codes. Your list appears.

  5. Save the list before you leave

    Copy it, take a screenshot or save it another way, as Meta suggests, then move it somewhere safe (see the storage section).

  6. Replace the set if you need to

    On the same screen tap Get new codes. Meta’s heading for this step is “Cancel your current backup codes and get a new set of codes”, so your older list is cancelled.

Meta’s menu path differs by app version

Read from Meta’s own pages on 18 Oct 2026. Meta also says you may see either Accounts Center or Meta Account settings while it moves people to Meta Accounts.

Instagram app (iPhone and Android) and a phone browserProfileMenuPassword and securityTwo-factor authenticationyour accountAdditional methodsBackup codesSource: Instagram Help Center
Computer (instagram.com)More (bottom left)SettingsAccounts CenterPassword and securityTwo-factor authenticationyour accountAdditional methodsBackup codesSource: Instagram Help Center
Instagram LiteProfileMenuSettingsAccounts CenterPassword and securityTwo-factor authenticationyour profileAdditional methodsBackup codesSource: Instagram Help Center
Older Meta pages, still liveMenuSecurityTwo-factor authentication (the login requests and phone number pages). Meta AccountLogin and securityTwo-factor authentication (the multiple devices page).Source: Instagram Help Center[1][2][3]

Even Meta’s two-factor overview words the computer path differently (“See more in Accounts Center”). If a label is missing on your screen, look for Two-factor authentication under any security, Accounts Center or Meta Account menu.

What Meta does not say

Meta’s article does not say how many codes you get, whether they expire or whether a code works only once, and it does not name the button for entering a code at login. We quote none of those. Cross each code off as you use it.

Source: Instagram Help Center

Get new codes

The set you saved earlier is cancelled when you tap Get new codes, so replace your stored copy in the same minute. Changing the phone number for text codes also ends with a backup code list that Meta tells you to save: compare it with your copy.

Source: Instagram Help Center[1][2]

Use a backup code when your login code cannot reach you

Meta says that if a code cannot be sent because of connectivity or delivery issues, you can still finish the login with a backup code. It says the same if you lose access to your phone or email and cannot get login codes.

Source: Instagram Help Center, read 18 Oct 2026[1][2]
  1. Start the login as usual

    Enter your username, email or phone number, then your password.

  2. Choose the backup option on the code screen

    On the screen that asks for a login code, look for the option to use a backup code instead. Meta’s article does not name the button, and labels can differ by app version, so we quote none.

  3. Type a code exactly as saved

    If Instagram rejects it, check that your copy is from your newest set, because getting new codes cancels the old set, and that you typed it exactly.

  4. Set up a new login method at once

    Once in, open Two-factor authentication again. Add an authentication app on your new phone, check the number for text codes, and save a fresh list.

  5. Mark a device as trusted only if it is yours

    Meta says a device you mark with Trust this device will not ask for a code next time. Do not tap it on a public or shared device.

No codes? Find your situation, then take Meta’s official route

No Meta page we read describes a way to skip the code step, and Meta’s I Can’t Log In page has no section on lost two-factor codes. What exists: the other methods already on your account, Meta’s login-help flow and an identity check. Find your row.

Source: Instagram Help Center, read 18 Oct 2026

Situation, what still works, official route, wait

A device is still logged in, but you have no saved codesBackup codes, a new set, a new authentication appOn that device open Backup codes, save the list or tap Get new codes (path above).Source: Instagram Help CenterNo review step
No Instagram login anywhere, but Facebook is logged in and the profile is in the same Accounts CenterAccounts Center on Facebook. Meta says it manages two-factor authentication for each account in it. Worth a try, not a promise.On Facebook on a computer: profile picture > Settings and privacy > Settings > Accounts Center > Password and security > Two-factor authentication > your Instagram account > Additional methods > Backup codes. Meta says you must be logged in to Instagram to see backup codes and does not say this route shows them.Source: Facebook Help Center; Meta Help Center; Instagram Help CenterMeta does not say if it works for codes
Your text or app code does not arrive, but you saved a backup codeThe saved backup codeChoose the backup option on the login code screen and enter a code.Source: Instagram Help CenterNo review step
An authentication app is set up on a second deviceLogin codes from that deviceRead the 6-digit code in the app on that device. Meta lets up to 5 devices connect to the same account.Source: Instagram Help CenterNo review step
You marked a device with Trust this device earlierLogging in from that device without a codeLog in from the trusted device. Meta says you will not have to enter a security code again there.Source: Instagram Help CenterNo review step
Another device is still logged in and shows a login alertApproving the request on that deviceTap the alert, check the device and place, then tap Approve. Tap Deny if you do not recognise it.Source: Instagram Help CenterNo review step
You lost the phone but kept your number on a new SIM, with text codes onThe text code sent to the same numberLog in. Instagram texts a 6-digit code to the number on the account. Then replace your codes and set up an authentication app.Source: Instagram Help Center[1][2]No review step
No codes and no method, but the email on the account still worksA login link sent to that emailForgot password?, then Send login link. Meta does not say whether a two-factor prompt can still follow.Source: Instagram Help CenterMeta does not say
No device, no codes, and no access to the email or phone on the accountMeta’s support request and identity check. Meta says it cannot give access if you lost the registered email and never linked Facebook.Start at instagram.com/hacked and request support from a mobile device, with a secure email only you can open. Meta then emails the identity check: a video selfie if the account has photos of you, or your sign-up email or phone and the device type if it has none.Source: Instagram Help Center[1][2][3]Meta does not say. You cannot use the account while a selfie is under review.
Someone else changed your email, password or two-factor settingsThe hacked-account flowIf an email from [email protected] arrived, use “secure my account” in it. Otherwise start at instagram.com/hacked.Source: Instagram Help Center[1][2][3]Meta does not say
A stranger offers to bypass or remove 2FA for a feeNothing. This is not an official route.None. Do not reply, report it, and read the scam section below.Source: Instagram Help Center[1][2]Not applicable

Also documented by Meta

  • The Meta AI support assistant. From the Help Center it needs you to be logged in on that browser, and Meta says its login help began with select cases in the US and Canada in March 2026. Meta warns that AI can make mistakes.Source: Instagram Help Center; Meta Newsroom
  • Meta Verified support. If the profile already has Meta Verified, Meta lists email and chat support for subscribers. Meta does not say whether it covers lost two-factor codes.Source: Instagram Help Center
  • Some third-party guides also suggest trusted contacts, a privacy-rights request or subscribing to Meta Verified after losing two-factor codes. No Meta page we read documents any of them for that.
  • Start recovery from a device and network you have used for Instagram before. Meta says its systems recognise the device you usually use and familiar locations. That is why we suggest it; it is our inference, not a Meta rule.Source: Meta; Meta Newsroom

Not sure which row fits? The free recovery checker picks the official route for your case.

Run the free recovery checker

Texts to copy for the identity step

What to have ready for Meta’s identity check

Meta’s pages name the first 4 lines. The rest is our own preparation list. Keep it on your own device and never paste it into a message from a stranger.

Copy-ready text
FROM META’S PAGES
Secure email address that only I can open: 
Email address or phone number I signed up with: 
Device type at sign-up (iPhone, Android, iPad, other): 
Does the account show photos of my face (video selfie)? Yes / No

MY OWN PREPARATION
Username: 
Approximate month and year the account was created: 
Email addresses and phone numbers that were on the account before: 
Devices and places I usually log in from: 
Two-factor method I used (authentication app, text message, WhatsApp): 
Last time I logged in successfully: 

If a support form gives you a message box

The Meta pages we read do not show a free-text box, so use this text only if a form shows a message box. Keep it factual and calm.

Copy-ready text
I cannot log in to my Instagram account @[username] because I lost access to my two-factor login codes ([lost phone / new SIM / no saved backup codes]). I am the owner of the account.

What I tried: [backup codes: none saved] [authentication app: on the lost phone] [login link to my email: not available].

Account details: created around [month, year]; signed up with [email or phone]; device at sign-up: [iPhone / Android / other]; I usually log in from [city, country].

I can complete a video selfie. Please send the next steps to [secure email address].

Secure email checklist

Meta asks for a secure email address that only you can access. A mailbox that meets this list is a safe choice.

Copy-ready text
[ ] A mailbox that was never used with this Instagram account
[ ] A unique password, kept in a password manager
[ ] Its own two-factor login turned on
[ ] No forwarding rules and no shared access
[ ] Open on a device I control, with notifications on
[ ] Mail from Meta comes from fb.com, facebook.com, facebookmail.com, instagram.com, meta.com or metamail.com addresses (or their subdomains). Check the sender domain before I click.

Lost phone, new SIM or changed 2FA: work down this order

Start with what you can still reach: another logged-in device, a saved code, an authentication app on a second device. Use Meta’s recovery flow last, because it needs an identity check and Meta states no review time.

Source: Instagram Help Center, read 18 Oct 2026[1][2]

Lost phone

  1. Look for any device that is still logged in: a tablet, a laptop, an old phone. Get a new set of codes there.
  2. Log the lost phone out. In the app: Profile > Menu > Security > Login activity > Options next to that login > Log out. Meta says removing a device from two-factor authentication does not log it out.
  3. Set the authentication app up again on the new phone: Password and security > Two-factor authentication > your account > Authentication app, then enter the confirmation code. Meta says up to 5 devices can connect, and that 1 device must set up the app first.
  4. Moving codes inside the authenticator app itself is up to that app. Meta’s pages do not cover it, so check the app’s own help.
Source: Instagram Help Center[1][2][3]

New SIM or new number

  • If the new SIM keeps your number, text codes go to it as before.
  • New number: while logged in, go to Password and security > Two-factor authentication > your account > SMS or WhatsApp > Change phone number (the computer page says Use different phone number). Enter the new number, then the 6-digit code Meta texts to it.
  • Meta then shows backup codes and tells you to save them. If that setting is missing, Meta’s fallback is Menu > Security > Two-factor authentication > SMS or WhatsApp, then Change phone number below Next. Locked out? Use a saved backup code first.
  • Meta recommends an authentication app for two-factor authentication, and a code from the app does not travel by text.
Source: Instagram Help Center[1][2][3]

If your phone suddenly lost service

The FCC says loss of service, such as a phone that goes dark or only allows 911 calls, is typically the first sign of a port-out scam, where a thief moves your number to another device to intercept your texts.

For US consumers it says to contact your phone company and your bank, file a police report and place a fraud alert on your credit reports. This is the FCC’s advice, not Meta’s.

Source: US Federal Communications Commission

Message to your mobile carrier after a sudden loss of service

Our template, not Meta’s. Send it from a number you trust or use your carrier’s verified app.

Copy-ready text
My phone lost service on [date, time]. I did not ask for a SIM change, an eSIM transfer or a number port.
Please:
1. Check whether a SIM change or port-out was requested on my number [number].
2. Restore the number to my SIM, or issue a new SIM.
3. Add a PIN or password to my account for calls and changes, and an account lock if you have that feature.
4. Send me a written record of any change made to my line.

Someone else changed your two-factor settings

  • Treat it as a hacked account. If the email on the account was changed, Instagram sends a notice from [email protected], and Meta says you may be able to undo the change with “secure my account” in that message.
  • Otherwise start at instagram.com/hacked. Meta’s hacked-account page says to go there if someone gains access to your account or you are unable to log in.
  • Meta documents no separate flow for an attacker who switched on their own two-factor method. The documented route is the same: a login link, a support request with a secure email, then an identity check.
Source: Instagram Help Center[1][2][3]

The first-hour guide covers the first hour in full, and the free recovery checker picks the route for your case.

Keep your backup codes offline, and never hand them to anyone

A backup code can stand in for a login code, so treat it like a password: store it where a lost phone cannot take it, and never send it to anyone.

Source: Instagram Help Center, read 18 Oct 2026

Set up a second way in, while you still can

  • Add an authentication app on a second device. Meta says up to 5 devices can connect, and that 1 device must set the app up first.Source: Instagram Help Center
  • Update the email or phone number on the profile before you lose the old address or number. Meta’s lost-access page says you must still be able to log in to change it.Source: Instagram Help Center
  • Link Instagram and Facebook in the same Accounts Center. Meta says it cannot give you access if you lose the email you registered with and never linked Facebook. It does not promise access if you did.Source: Instagram Help Center

How to store them

  • Keep a copy that does not live only on the phone that receives your login codes.
  • Use a password manager entry, or a printed copy kept at home.
  • Meta lists copying to the clipboard, a screenshot or saving “in some other way”. A screenshot sits in your camera roll, which may sync to a cloud account and is visible to anyone who unlocks the phone.
Source: Instagram Help Center

Save-your-codes checklist

Fill it in once and store it with the codes themselves.

Copy-ready text
Instagram backup codes for @[username]
Generated on: [date]
[ ] The list is saved in a password manager entry, not in a note shared with anyone
[ ] A printed copy is in a safe place at home
[ ] No copy lives only on the phone that receives my login codes
[ ] I cross each code off here when I use it: 
[ ] An authentication app is set up on a second device
[ ] The phone number on the account is current
[ ] The email on the account is an inbox I can open
Review this list after any new phone, new SIM or new email.

Anyone selling a 2FA bypass is selling a scam

Meta documents no bypass, and says the backup code list is visible only while you are logged in, so nobody outside your account can read or recover your codes.

Red flags

  • Promises to remove, reset or bypass two-factor authentication.
  • Offers to recover or generate your backup codes.
  • Asks for a backup code, a login code or your password. Meta’s phishing page says not to answer messages that ask for your password.
  • Asks you to email a photo of your ID. Meta’s ID page says to upload it by following the on-screen instructions.
  • Gives a phone number for Instagram support. Meta says it has no general public phone number for customer service.
  • Contacts you first, replies under your public posts, or wants crypto or gift cards up front.
Source: Instagram Help Center[1][2][3][4]

What to do

  • Do not reply. Report the message in the app or at Meta’s Scam Protection Center, and report strange emails to [email protected].
  • If you already shared a code or a password: log in if you can, reset your password, log out of devices you do not own and get a new set of codes.
  • In the US, report it at reportfraud.ftc.gov and ic3.gov. IC3 says it does not work with non-law-enforcement entities, such as law firms or crypto services, to recover lost funds.
Source: Instagram Help Center; Meta; US Federal Trade Commission; FBI Internet Crime Complaint Center

Our recovery scams guide lists more patterns.

FAQ

Instagram backup code questions, answered

What are Instagram backup codes?▾

Instagram backup codes are codes you save in advance so you can still log in when a two-factor login code cannot reach you, for example after a lost phone or a text that never arrives. Meta says you can see them only while logged in, and it does not say how many you get.

Where do I find my Instagram backup codes?▾

While logged in, go to Password and security, then Two-factor authentication, choose your account, then Additional methods and Backup codes. On a computer you reach Password and security through Settings and Accounts Center. Meta says the list is visible only while you are logged in, so a logged-out phone cannot show it.

How do I get new Instagram backup codes?▾

Open Backup codes by the same path, then tap Get new codes. Meta’s heading for this step is “Cancel your current backup codes and get a new set of codes”, so your older list is cancelled. Save the new list straight away, somewhere that does not depend on your phone.

How do I use an Instagram backup code to log in?▾

Start the login with your password. When Instagram asks for a login code you cannot get, choose the option to use a backup code and type a code exactly as you saved it. Meta’s article does not name the button, so look for it on the code screen. Once in, save a fresh list.

How many Instagram backup codes are there, and do they expire?▾

Instagram’s backup code article gives no count, no expiry and no rule on reuse. Facebook’s Help Center says 10 recovery codes, but that page is about Facebook. Treat any other number as unverified, and read the list on your own screen.

Can I log in to Instagram without a backup code or login code?▾

Not by skipping two-factor login: no Meta page we read describes a bypass. You can use another method already on the account (an authentication app on a connected device, a text code, a trusted device or a login request), or Meta’s recovery flow, which can include a video selfie. Meta states no review time.

What if I lost my phone and have no backup codes?▾

Check for any device still logged in and get a new set of codes there. If none is, try an authentication app on another connected device, or a device you marked as trusted. Otherwise start Meta’s recovery flow with a secure email address. Meta does not say how long it takes.

Can I turn off two-factor authentication without logging in?▾

Meta’s turn-off steps start in Settings, which opens only while you are logged in, and no Meta page we read describes another way. Nobody outside your account can read your codes or remove two-factor for you, so treat any offer to do so as a scam. Log in first, then change the method yourself.

Why is my Instagram login code not arriving?▾

Meta says a code can fail to send because of connectivity or delivery issues, and a backup code still lets you finish the login. Check that the number on the account is a number you still have, switch to an authentication app (Meta recommends it), and update the number in settings once you are in.

How do I move my authentication app to a new phone?▾

Log in first, using a backup code if needed. Then open Password and security, Two-factor authentication, choose your account, tap Authentication app and enter the confirmation code from the app on the new phone. Meta says up to 5 devices can connect. Its pages do not cover moving codes inside the authenticator app itself.

Sources, checked on 18 Oct 2026

Help Center pages carry no publish date, so the day we read each page is the date of record. Menu labels change between app versions: check them on your own screen.

  1. Instagram Help Center: How you can use a backup code on Instagram , read 18 Oct 2026
  2. Instagram Help Center: Securing your Meta Account with two-factor authentication , read 18 Oct 2026
  3. Instagram Help Center: Use an authentication app for two-factor authentication on Instagram , read 18 Oct 2026
  4. Instagram Help Center: Use text messages (SMS) for two-factor authentication on Instagram , read 18 Oct 2026
  5. Instagram Help Center: Turn two-factor authentication for multiple devices on or off , read 18 Oct 2026
  6. Instagram Help Center: Change your phone number for two-factor authentication on Instagram , read 18 Oct 2026
  7. Instagram Help Center: Turn login requests on or off on Instagram , read 18 Oct 2026
  8. Instagram Help Center: If you think your Instagram profile has been hacked , read 18 Oct 2026
  9. Instagram Help Center: Hacked Instagram Account , read 18 Oct 2026
  10. Instagram Help Center: What to do if the email for your Instagram account was changed , read 18 Oct 2026
  11. Instagram Help Center: Lost access to email or phone number linked to Instagram account , read 18 Oct 2026
  12. Instagram Help Center: I Can’t Log In , read 18 Oct 2026
  13. Instagram Help Center: Why you might be asked to upload a video selfie to confirm your identity on Instagram , read 18 Oct 2026
  14. Instagram Help Center: Why you’re being asked to upload an ID to Instagram , read 18 Oct 2026
  15. Instagram Help Center: Protect yourself from phishing on Instagram , read 18 Oct 2026
  16. Instagram Help Center: Phone support availability on Instagram and other Meta Company Products , read 18 Oct 2026
  17. Instagram Help Center: About the Meta AI support assistant on Instagram , read 18 Oct 2026
  18. Facebook Help Center: How two-factor authentication works on Facebook , read 18 Oct 2026
  19. Meta Help Center: Settings that you can manage across your accounts in an Accounts Centre , read 18 Oct 2026
  20. Meta: Account Recovery Hub: Facebook, Instagram, Threads , read 18 Oct 2026
  21. Meta: Scam Protection Center , read 18 Oct 2026
  22. Meta Newsroom: Making it easier to access account support on Facebook and Instagram (published 4 Dec 2025), read 18 Oct 2026
  23. Meta Newsroom: Boosting your support and safety on Meta’s apps with AI (published 19 Mar 2026), read 18 Oct 2026
  24. US Federal Communications Commission: Port-Out Fraud Targets Your Private Accounts (updated 4 Mar 2025), read 18 Oct 2026
  25. FBI Internet Crime Complaint Center: IC3: file a complaint, and its warning about impersonators and recovery offers , read 18 Oct 2026
  26. US Federal Trade Commission: ReportFraud.ftc.gov , read 18 Oct 2026

Essentras is not affiliated with Instagram or Meta. This guide describes official routes only. It does not give anyone access to an account, and Meta makes every account decision.

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