- How buyers find agents
- 43% of buyers were referred to their agent by a friend, neighbor or relative (49% of first-time buyers); 15% used an agent they had used before; 6% found one through a website.NAR, 2025 Profile of Home Buyers and Sellers, Exhibit 4-6 (transactions July 2024 to June 2025), read 19 Oct 2026.
- How sellers choose
- 80% of sellers contacted only 1 agent, and the agent's reputation was the most important factor in choosing (35%).NAR, 2025 Profile of Home Buyers and Sellers, chapter 7, read 19 Oct 2026.
- Reviews
- Zillow lets only buyers and sellers who communicated or worked with an agent review them, rejects reviews from family, colleagues and paid reviewers, and does not delete reviews individually.Zillow review policy (updated April 2023) and agent FAQ, read through the Internet Archive on 19 Oct 2026.
- Fair housing
- The Fair Housing Act bars any ad that indicates a preference, limitation or discrimination; HUD's rule covers words, photographs and where you choose to advertise.42 U.S.C. 3604(c); 24 CFR 100.75 (eCFR, current to 15 Oct 2026). Read 19 Oct 2026.
- Budget context
- The median REALTOR had total annual business expenses of $8,010, and earned 21% of business through referrals from past clients.NAR, 2025 Member Profile coverage (6 Aug 2025), read 19 Oct 2026.
- Paid outlets
- 127 real estate listings (median $2,000); Patch $433; ActiveRain $120; Inman contributor $5,000; The Real Deal $16,667 with a sponsored or partner label.Essentras public API, read 19 Oct 2026.